Alo takes care of your customers.
Alo answers your customers on WhatsApp, Telegram, Instagram and the phone — in their language — books them in and sells your products.
- AI assistant
- Bookings
- Inbox
- Payments
- Customers
- Shop
- Reviews
Good morning, Sofia
Thursday, September 10 · alovibe
Replied in EN, PT.
One app instead of five — alovibe replaces your calendar, shared inbox, payment links and reminder tools.
The phone rings. Alo picks up — and books the call.
Calls to your own Twilio number and the voice button on your booking page reach the same Alo. It answers from your real services and availability, books the slot, and when today’s voice minutes run out, the booking page takes the caller’s details for a call-back instead of dropping them.
- Answers calls on your own Twilio number — Alo never dials out
- Natural conversation — no menus, no “press 1”
- Books during the call; on your booking page the deposit link appears mid-call
- A daily voice limit and a monthly AI budget — Alo stops spending before the bill surprises you
One assistant, one flow — from setup to paid booking.
Give Alo what you already have. It sets up your services, staff, hours and shop, checks with you, then books, sells and collects payment on every channel — and your calendar stays in order.
Everything alovibe covers — and what you bring.
This is the product as it is built today. Anything tagged “you bring it” is an account you open in your own name, and keep.
Channels
- WhatsApp, Instagram, Facebook (coming soon) and Telegramyou bring itTwo-way: the customer writes, Alo answers, you take over whenever you like. Connected with your own business accounts.
- A phone line Alo answersyou bring itCalls to your own Twilio number, held as a real conversation — no menus, no “press 1”. Inbound only: Alo never dials out.
- SMS that goes outyou bring itConfirmation codes, booking confirmations, payment links and tracking numbers, from that same Twilio number. A reply to it reaches nobody — exactly like replying to a receipt email.
- Transactional emailReceipts, confirmations, reminders and follow-ups, in the customer’s language. Outgoing only — email is not an inbox Alo reads.
- One shared inbox for the teamEvery chat channel in one thread view. Approve Alo’s draft, write the reply yourself, or hand the conversation back and forth.
Payments, on your own Stripe
- Your own Stripe accountyou bring itThe charge is made on your account, so your business is the merchant on the customer’s statement. alovibe never holds the money and takes 0% of it.
- Deposits, full prepayment, balance links and no-show feesA no-show fee is charged only after you mark the booking as a no-show. Nothing fires on its own.
- Shop orders, prepaid packages, gift cards and discount codesShipping, pickup or a digital file. Alo sends one Stripe link for the whole order — it never asks for a card number itself. Gift cards, packages and discount codes are part of the Premium plan.
- Card, Klarna and LinkApple Pay and Google Pay ride the card rail. Cash and card-in-person are recorded in the same list.
- Refunds, whole or partialA booking paid half by card and half in cash refunds on both rails, each capped at what that rail actually took.
- A receipt — never an invoicealovibe issues receipts, in every country, and no invoices at all. If your customer needs one, you issue it from your own compliant system.
- Six settlement currenciesEUR, USD, GBP, CAD, AUD and NZD — read from your Stripe account, never guessed.
The front desk
- A calendar by day, week, month or staff member
- A public booking page at your own linkNo account for the customer: they pick a slot, pay the deposit, buy a gift card, order from the shop, or press the voice button and talk to Alo. A code by email or SMS is the only identity check. Gift cards, packages and discount codes are part of the Premium plan.
- A reminder the day beforeSent on its own, by email and on the chat channel the booking came in on. The timing is fixed at about a day ahead, not a setting.
- Waitlist, reschedule and cancel
- Review requests Alo sends after a visitOff until you switch them on, and part of the Premium plan and above.
- A card per customer, and a loyalty programme
- A login per person, with roles and two-factorOwner, manager and front desk — three roles, each seeing what it should.
Where Alo stops
- Alo cannot see photos or open filesIt says so in the customer’s language, tells them you will look, and rings you every time one arrives. A voice note is different: Alo hears it and answers.
- It answers from your real prices, hours and policiesIt looks them up instead of guessing, and says when it cannot confirm something — or hands the conversation to you.
- A hard monthly AI budget and a daily voice limitAlo pauses before the cost runs away with you, and your dashboard says why.
- Approval mode, per conversationAlo drafts and you send — or you let it send on its own.
- Seven languages to your customers, five in your dashboardAlo replies in English, Spanish, French, Portuguese, German, Persian and Arabic. The dashboard itself is in the first five.
Honest by design
One price. Every channel.
Simple pricing that grows with you. Every plan starts with a free trial.
A receptionist who answers every message and every call.
For busy teams that never miss a message.
Questions, answered
Will the AI make things up?
Alo answers from your real availability, prices and policies — it looks them up instead of guessing, and anything it confirms about a booking is read back from what was actually saved. Replies also get a self-check before they go out. When Alo isn’t sure, it asks or hands the conversation to you.
Can I take over a conversation?
Anytime. Every thread lives in your shared inbox — reply yourself, or approve Alo’s draft before it goes out.
How do payments work?
Alo sends secure Stripe links in the conversation — deposits, full payments or product orders. Cash and card-in-person are recorded too. The money goes to your own Stripe account.
How long does setup take?
Minutes. Connect a channel, tell Alo about your services by chatting with it, review, go live.
Does my team share one login?
No. Each person on your team signs in with their own account and their own permissions — owner, manager or staff — and two-factor sign-in is available.
What stops someone from spamming Alo and burning my budget?
Spam Shield. A sender who floods a conversation is paused automatically after a few messages and has to cool down before Alo replies again — and your monthly AI budget is a hard limit on top of that.